Contents, 1. Tasks of a Professional banker 2. Responsibilities of a professional management 3. Theories of a management 4. Basic concepts of management 5. Fundamentals of planning 6. Office layout and layout of a branch 7. Organising branch operations 8. Organisation and methods in a branch 9. Manpower planning in a bank 10. Managing people at a branch 11. Leadership and Management of conflicts 12. Bank marketing 13. Performance evaluation and performance budgeting.